Axiom Maintenance Services offers warranties for all major storage OEM's including:
Axiom provides full life cycle support for storage data center hardware post warranty, end-of-life and end-of-service-life through its robust third-party maintenance offering. With best-in-class, US-based support and flexible service levels, you can lower IT costs and extend the life of your investments. From legacy tape-based storage to SANs, mass storage, arrays and everything in between, we have you covered!
Full support for complex storage environments from mission critical to legacy storage
Maximize ROI with reduced operational, IT and overhead costs
Best-in-class certified technicians skilled in OEMs and break/fix support
Vendor management hub to support hybrid maintenance model
With flexible Service Level Agreement (SLA) terms, Axiom can help create a right-fit for your specific business needs. From small and medium sized businesses to fortune 500s, Axiom’s robust third-party maintenance provides the support options needed now and into the future.
| 24x7x4 | 8x5xNDB | Custom | |
|---|---|---|---|
| Up to 60% savings compared to OEM warranty contracts | |||
| EOL and EOSL support | |||
| Extended life of IT investments while maintaining uptime | |||
| Certified and dedicated technicians to support all major OEM brands | |||
| Technical Assistance Centers (TAC) | |||
| Exclusive access to cloud-based contract management tool - Cover3ITTM | |||
| SLA for 24 Hours a Day, 7 Days a Week. | |||
| SLA for 8 hours a day, Mon. through Fri. | |||
| SLA options for 24x7x365 expert-only TAC support | |||
| SLA options for on-site installation | |||
| SLA options with flexible and customized service | |||
| US-based service desk | |||
| Nationwide support with rapid response | |||
| Troubleshooting and major break-fix solutions | |||
| Email, phone and remote support |
Get fast pricing for your exact configuration and requirements.
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