Axiom Maintenance Services offers warranties for all major storage OEM's including:
Storage maintenance maximized with the flexibility your business needs
Axiom provides full life cycle support for storage data center hardware post warranty, end-of-life and end-of-service-life through its robust third-party maintenance offering. With best-in-class, US-based support and flexible service levels, you can lower IT costs and extend the life of your investments. From legacy tape-based storage to SANs, mass storage, arrays and everything in between, we have you covered!
Key Benefits
Full support for complex storage environments from mission critical to legacy storage
Maximize ROI with reduced operational, IT and overhead costs
Best-in-class certified technicians skilled in OEMs and break/fix support
Vendor management hub to support hybrid maintenance model
Flexible Service Levels
With flexible Service Level Agreement (SLA) terms, Axiom can help create a right-fit for your specific business needs. From small and medium sized businesses to fortune 500s, Axiom’s robust third-party maintenance provides the support options needed now and into the future.
24x7x4 8x5xNDB Custom
Up to 60% savings compared to OEM warranty contracts
EOL and EOSL support
Extended life of IT investments while maintaining uptime
Certified and dedicated technicians to support all major OEM brands
Technical Assistance Centers (TAC)
Exclusive access to cloud-based contract management tool - Cover3ITTM
SLA for 24 hours a day, Mon. through Fri.
SLA for 8 hours a day, Mon. through Fri.
SLA options for 24x7x365 expert-only TAC support
SLA options for on-site installation
SLA options with flexible and customized service
US-based service desk
Nationwide support with rapid response
Troubleshooting and major break-fix solutions
Email, phone and remote support
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