Axiom Maintenance Services offers warranties for all major server OEM's including:
Overview
Maximize Your Server Hardware with the Flexibility Your Business Needs
Axiom provides full life cycle support for server data center hardware end-of-life and end-of-service-life through its robust third-party maintenance offering. With best-in-class, US-based support and flexible service levels, you can lower IT costs and extend the life of your investments. From legacy to enterprise to industry standard servers and more, we have you covered!
Key Benefits
Significant cost savings up to 60% over the OEM
Extended life of IT investments for all stages of hardware
Certified technicians and rapid response to maintain uptime
Centralized cloud-based vendor management hub with Cover3ITTM.
Flexible Service Levels
Axiom offers flexible Service Level Agreement (SLA) terms. Designed for the users' needs and unique IT installation base, AMS service levels can be designed around each client's requirements.
24x7x4 8x5xNDB Custom
Up to 60% savings compared to OEM warranty contracts
EOL and EOSL support
Extended life of IT investments while maintaining uptime
Certified and dedicated technicians to support all major OEM brands
Technical Assistance Centers (TAC)
Exclusive access to cloud-based contract management tool - Cover3ITTM
SLA for 24 hours a day, Mon. through Fri.
SLA for 8 hours a day, Mon. through Fri.
SLA options for 24x7x365 expert-only TAC support
SLA options for on-site installation
SLA options with flexible and customized service
US-based service desk
Nationwide support with rapid response
Troubleshooting and major break-fix solutions
Email, phone and remote support
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