Axiom Maintenance Services offers warranties for all major network OEM's including:
Network maintenance and support you can count on
Transitioning from OEM warranty contracts to third-party maintenance can seem daunting if you’re new to TPM. However, Axiom makes it easy to transition and completely risk free. With full life cycle support for your networking data center hardware to support post warranty, end-of-life and end-of-service-life, Axiom can help you find the best TPM approach to fit your unique business needs.
Key Benefits
Significant cost savings up to 60% over the OEM
Extended life of IT investments for all stages of hardware
Certified technicians who specialize in OEMs to ensure quick response and maintain uptime
Multi-vendor support and streamlined vendor management hub with Cover3ITTM
Flexible Service Levels
Axiom offers flexible Service Level Agreement (SLA) terms. Designed for the users' needs and unique IT installation base, AMS service levels can be designed around each client's requirements.
24x7x4 8x5xNBD Custom
Up to 60% savings compared to OEM warranty contracts
EOL and EOSL support
Extended life of IT investments while maintaining uptime
Certified and dedicated technicians to support all major OEM brands
Technical Assistance Centers (TAC)
Exclusive access to cloud-based contract management tool - Cover3ITTM
SLA for 24 hours a day, Mon. through Fri.
SLA for 8 hours a day, Mon. through Fri.
SLA options for 24x7x365 expert-only TAC support
SLA options for on-site installation
SLA options with flexible and customized service
US-based service desk
Nationwide support with rapid response
Troubleshooting and major break-fix solutions
Email, phone and remote support
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